Everyone hears something different
You’re doing good work. But your message isn’t working. The English sounds fine. The Spanish feels off. Board members say one thing, staff say another. Donors understand, but the community doesn’t. When people don’t connect, they stop trusting.
I help fix that.
The Messaging Intensive: A six-week program for teams that need clarity and consistency
The process will help you speak with one voice, make sure what you say is what people hear, and build trust through clear, consistent communication.
By the end of the six weeks, we’ll have:
Reviewed your current messaging to spot gaps and strengths
Conducted listening sessions with staff and community
Created a voice and writing guide so everyone sounds consistent.
Provided training in responsible storytelling
Rewritten your core messaging
Built a simple messaging guide for daily use
Choose your level of support
Every team needs something different. Whether you’re starting from scratch, need content written for you, or work across languages, we’ll tailor this program to fit your goals.
Projects start at $7,500. Add-ons available: multilingual content and plain language versions to reach more people.
1. Strategy & Core Messaging
A clear messaging foundation your team can run with.
Includes:
2. Strategy & Content Support
Everything in Option 1, plus:
Includes everything in Option 1, plus:
What changes when your message is clear
You stop second-guessing your materials
Your team speaks with one voice
You see stronger response to fundraising
You attract new partners who want to collaborate
Meet Patricia Rivera
I started out as a journalist, writing for communities where not everyone shared the same language or background. You had to earn attention fast and explain things clearly, or people stopped reading. That lesson stayed with me — and along the way, I received awards for the work.
Since then, I’ve helped nearly 200 organizations clarify their message and build trust with the people they serve.
I’m a certified messaging consultant and a meditation teacher in training. Both practices teach me to pay attention to what matters and speak in a way people understand.
Check out my LinkedIn profile
to learn more about me.
What clients say
“This finally sounds like you’re talking to me, not about me.”
— Executive Director, Community Health Alliance
“Patricia’s voice guide is open on my laptop every day. Our whole team finally sounds like we work at the same organization.”
— Communications Lead, Regional Foundation
“We threw out our old story template the day after Patricia’s training. Our stories are sharper and say more in fewer words.”
— Program Director, Youth Services Org
