When your message doesn’t land, trust breaks down

Your materials may sound like they were written for a funder. They might shift depending on who’s writing. Or they miss the people you most want to include.

Over time, those disconnects create confusion—and weaken trust. I help bring your message back into alignment.

A clear, collaborative process to strengthen your message

The Inclusive Messaging Intensive is a six-week engagement that helps you rebuild your message from the inside out. Your new messaging reflects your values and resonates across audiences.

Together, we:

Conduct a messaging audit

to understand what’s working, what’s unclear, and what’s excluded

Lead listening sessions

with staff, partners, or community members to ground your message in lived experience

Create a voice

and inclusion guide your team can use

Facilitate responsible storytelling

training focused on ethics, agency, and clarity

Rewrite your key foundational content

such as your mission, About page, or campaign story

Deliver a messaging map

to help your team stay consistent as you grow

Choose the level of support that fits your team

Not every team needs the same kind of help. Whether you just need strategy or full support, we’ll tailor the engagement to match your goals.

Inclusive Messaging Intensive

For teams that need a strong foundation. You want a clear, consistent message that reflects your values and reaches the people you serve. Your team will handle the writing going forward.

Includes:

  • Messaging audit

  • Stakeholder interviews or listening sessions

  • Storytelling training

  • Core content rewrites

  • Voice and inclusion guide

  • Messaging map

Intensive + Done-for-You Copy

For teams that need both strategy and writing. You want the foundation of the Intensive, plus finished content that’s clear, aligned, and ready to use.

Includes everything in the Intensive, plus:

  • Website, campaign, or donor copy written in your voice

  • Up to five core pages or communication pieces

  • Optional design support for layout or print

Intensive + Messaging Across Languages

For teams working in more than one language. You need your message to resonate across cultures—not just translate.

Includes everything in the Intensive, plus:

  • Translation strategy and content planning

  • Source messaging adapted for multilingual use

  • Final review for tone and cultural alignment

What changes when your message is clear

You trust what you’re saying

Your team speaks with one voice

Your message connects across audiences

Your values come through—in every communication

What it costs.

Projects start at $500 and typically range from $500 to $700,
depending on your goals and scope.

Included in every engagement:

Messaging audit

Storytelling training

Stakeholder interviews or listening sessions

Core content rewrites

Voice and inclusion guide

Messaging map

Two reduced-rate spots are available each quarter for smaller nonprofits.

If that’s you, let’s talk.

What leaders say

“This finally sounds like you’re talking to me, not about me.”

— Executive Director, Community Health Alliance

“Patricia’s voice guide is open on my laptop every day. Our whole team finally sounds like we work at the same organization.”

— Communications Lead, Regional Foundation

“We threw out our old story template the day after Patricia’s training. Our stories are sharper and say more in fewer words.”

— Program Director, Youth Services Org

Meet Patricia Rivera

I help nonprofits, foundations, and public agencies communicate clearly and carefully so their message reflects who they are, reaches the people they serve, and stays consistent across their teams.

I started as a journalist, writing in plain language before plain language was codified by ISO standards. That commitment to clarity still shapes my work. For over 20 years, I’ve helped mission-driven teams find the right words, build trust, and speak in ways people understand.

I’m a certified StoryBrand Guide and a meditation teacher in training. My practice influences how I work: I am steady, present, and focused on what matters.

Your work is too important for unclear communication

Let’s make sure your message reflects what matters most.

Not ready to book?
Start here.

Download 5 Messaging fixes you can make today, a practical guide to help you clarify your message, strengthen alignment, and engage your audience.